.page-faq {
  --faq-gap: clamp(20px, 4vw, 40px);
  --faq-radius: 16px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(120% 90% at 88% 8%, rgba(42, 30, 92, 0.92) 0%, rgba(11, 27, 63, 0) 62%),
    linear-gradient(148deg, #0b1b3f 0%, #08132c 58%, #132a63 100%);
  color: var(--qy-white);
  padding: calc(var(--qy-header-h) + clamp(34px, 6vw, 68px)) 0 clamp(52px, 7vw, 92px);
}

.page-faq .faq-hero__shard {
  position: absolute;
  right: -14%;
  bottom: -26%;
  width: 74%;
  height: 86%;
  background: linear-gradient(120deg, rgba(255, 107, 53, 0.28) 0%, rgba(26, 92, 255, 0) 72%);
  clip-path: polygon(26% 0, 100% 0, 100% 100%, 0 100%);
  pointer-events: none;
}

.page-faq .faq-hero__lines {
  position: absolute;
  inset: 0;
  background: repeating-linear-gradient(114deg, rgba(255, 255, 255, 0.055) 0 1px, transparent 1px 52px);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__crumbs {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: rgba(255, 255, 255, 0.55);
  margin-bottom: clamp(20px, 3vw, 32px);
}

.page-faq .faq-hero .qy-crumbs__link {
  color: rgba(255, 255, 255, 0.78);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color 0.2s var(--qy-ease), border-color 0.2s var(--qy-ease);
}

.page-faq .faq-hero .qy-crumbs__link:hover,
.page-faq .faq-hero .qy-crumbs__link:focus-visible {
  color: var(--qy-orange);
  border-bottom-color: var(--qy-orange);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(30px, 5vw, 56px);
}

.page-faq .faq-hero__kicker {
  color: var(--qy-orange);
  margin: 0 0 18px;
}

.page-faq .faq-hero__title {
  margin: 0;
  font-weight: 300;
  font-size: clamp(38px, 6.4vw, 82px);
  line-height: 1.02;
  letter-spacing: -0.02em;
  color: var(--qy-white);
}

.page-faq .faq-hero__text {
  margin: 22px 0 0;
  max-width: 34em;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.8;
  color: rgba(255, 255, 255, 0.78);
}

.page-faq .faq-search {
  margin-top: clamp(26px, 3vw, 38px);
  max-width: 480px;
}

.page-faq .faq-search__label {
  display: block;
  font-size: 12px;
  letter-spacing: 0.16em;
  font-weight: 500;
  color: rgba(255, 255, 255, 0.6);
  margin-bottom: 10px;
}

.page-faq .faq-search__input {
  box-sizing: border-box;
  width: 100%;
  padding: 16px 18px;
  font: inherit;
  font-size: 16px;
  color: var(--qy-white);
  background: rgba(255, 255, 255, 0.09);
  border: 1px solid rgba(255, 255, 255, 0.26);
  border-radius: 14px;
  -webkit-backdrop-filter: blur(12px);
  backdrop-filter: blur(12px);
  transition: border-color 0.2s var(--qy-ease), background 0.2s var(--qy-ease);
}

.page-faq .faq-search__input::placeholder {
  color: rgba(255, 255, 255, 0.46);
}

.page-faq .faq-search__input:focus {
  outline: 2px solid var(--qy-orange);
  outline-offset: 2px;
  border-color: transparent;
  background: rgba(255, 255, 255, 0.14);
}

.page-faq .faq-search__hint {
  margin: 12px 0 0;
  font-size: 12.5px;
  line-height: 1.7;
  color: rgba(255, 255, 255, 0.52);
}

.page-faq .faq-hero__top {
  align-self: start;
  padding: clamp(20px, 3vw, 30px);
  border-radius: var(--qy-radius);
  border: 1px solid rgba(255, 255, 255, 0.18);
  background: rgba(255, 255, 255, 0.07);
  -webkit-backdrop-filter: blur(16px);
  backdrop-filter: blur(16px);
}

.page-faq .faq-hero__topTitle {
  margin: 0 0 12px;
  font-size: 13px;
  font-weight: 500;
  letter-spacing: 0.14em;
  color: rgba(255, 255, 255, 0.66);
}

.page-faq .faq-toplist {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-toplist__item {
  display: flex;
  gap: 12px;
  align-items: baseline;
  padding: 11px 0;
  border-bottom: 1px solid rgba(255, 255, 255, 0.12);
}

.page-faq .faq-toplist__item:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-toplist__num {
  flex: none;
  font-family: var(--qy-mono);
  font-size: 12px;
  color: var(--qy-orange);
  letter-spacing: 0.06em;
}

.page-faq .faq-toplist__link {
  color: rgba(255, 255, 255, 0.9);
  font-size: 15px;
  line-height: 1.55;
  text-decoration: none;
  transition: color 0.2s var(--qy-ease);
}

.page-faq .faq-toplist__link:hover {
  color: var(--qy-orange);
}

.page-faq .faq-toplist__link:focus-visible {
  outline: 2px solid var(--qy-orange);
  outline-offset: 3px;
  border-radius: 4px;
}

/* ---------- 问答主区 ---------- */
.page-faq .faq-main {
  background: var(--qy-white);
  padding: clamp(54px, 8vw, 104px) 0;
}

.page-faq .faq-layout {
  display: grid;
  gap: var(--faq-gap);
}

.page-faq .faq-toc {
  border-top: 1px solid var(--qy-line);
  padding-top: 20px;
}

.page-faq .faq-toc__title {
  margin: 0 0 14px;
  color: var(--qy-gray);
}

.page-faq .faq-toc__list {
  list-style: none;
  margin: 0;
  padding: 0 0 4px;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-toc__link {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 10px 14px;
  border-radius: 10px;
  border: 1px solid var(--qy-line);
  color: var(--qy-ink);
  font-size: 14px;
  white-space: nowrap;
  text-decoration: none;
  transition: color 0.2s var(--qy-ease), background 0.2s var(--qy-ease), border-color 0.2s var(--qy-ease);
}

.page-faq .faq-toc__idx {
  font-family: var(--qy-mono);
  font-size: 11px;
  color: var(--qy-orange);
}

.page-faq .faq-toc__link:hover {
  color: var(--qy-blue);
  background: var(--qy-ice);
  border-color: rgba(26, 92, 255, 0.3);
}

.page-faq .faq-toc__link:focus-visible {
  outline: 2px solid var(--qy-orange);
  outline-offset: 2px;
}

.page-faq .faq-toc__link[aria-current="true"] {
  background: var(--qy-blue);
  border-color: var(--qy-blue);
  color: var(--qy-white);
}

.page-faq .faq-toc__link[aria-current="true"] .faq-toc__idx {
  color: var(--qy-orange-soft);
}

.page-faq .faq-toc__note {
  display: none;
  margin: 20px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--qy-gray);
}

.page-faq .faq-toc__noteLink {
  color: var(--qy-blue);
  text-decoration: none;
  border-bottom: 1px solid rgba(26, 92, 255, 0.4);
}

.page-faq .faq-toc__noteLink:hover {
  color: var(--qy-orange);
  border-bottom-color: var(--qy-orange);
}

.page-faq .faq-group {
  padding-bottom: clamp(32px, 4vw, 48px);
  scroll-margin-top: calc(var(--qy-header-h) + 24px);
}

.page-faq .faq-group:last-child {
  padding-bottom: 0;
}

.page-faq .faq-group__head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding-bottom: 14px;
  border-bottom: 2px solid var(--qy-ink);
}

.page-faq .faq-group__num {
  font-family: var(--qy-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--qy-orange);
}

.page-faq .faq-group__title {
  margin: 0;
  font-size: clamp(21px, 2.6vw, 29px);
  font-weight: 700;
  line-height: 1.2;
  color: var(--qy-ink);
  letter-spacing: -0.01em;
}

.page-faq .faq-group__lead {
  margin: 14px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--qy-gray);
  max-width: 60ch;
}

.page-faq .faq-item {
  margin-top: 12px;
  border: 1px solid var(--qy-line);
  border-radius: 14px;
  background: var(--qy-white);
  transition: border-color 0.22s var(--qy-ease), box-shadow 0.22s var(--qy-ease), transform 0.22s var(--qy-ease);
}

.page-faq .faq-item:hover {
  border-color: rgba(26, 92, 255, 0.32);
  transform: translateY(-2px);
  box-shadow: 0 18px 34px -28px rgba(11, 27, 63, 0.7);
}

.page-faq .faq-item[open] {
  border-color: rgba(26, 92, 255, 0.42);
  background: linear-gradient(180deg, var(--qy-white) 0%, #fbfcff 100%);
}

.page-faq .faq-item__q {
  position: relative;
  cursor: pointer;
  list-style: none;
  padding: 17px 50px 17px 18px;
  font-size: 15.5px;
  font-weight: 500;
  line-height: 1.55;
  color: var(--qy-ink);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--qy-orange);
  outline-offset: 3px;
  border-radius: 12px;
}

.page-faq .faq-item__q::after {
  content: "";
  position: absolute;
  right: 21px;
  top: 50%;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--qy-blue);
  border-bottom: 2px solid var(--qy-blue);
  transform: translateY(-70%) rotate(45deg);
  transition: transform 0.22s var(--qy-ease);
}

.page-faq .faq-item[open] .faq-item__q::after {
  transform: translateY(-30%) rotate(-135deg);
  border-color: var(--qy-orange);
}

.page-faq .faq-item__a {
  padding: 0 18px 20px;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--qy-gray);
  max-width: 62ch;
}

.page-faq .faq-item__link {
  color: var(--qy-blue);
  text-decoration: none;
  border-bottom: 1px solid rgba(26, 92, 255, 0.4);
}

.page-faq .faq-item__link:hover {
  color: var(--qy-orange);
  border-bottom-color: var(--qy-orange);
}

/* ---------- 回访用户专区 ---------- */
.page-faq .faq-return {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(90% 80% at 100% 0%, rgba(26, 92, 255, 0.5) 0%, rgba(42, 30, 92, 0) 62%),
    linear-gradient(160deg, #2a1e5c 0%, #1d1746 100%);
  color: var(--qy-white);
  padding: clamp(54px, 8vw, 104px) 0;
  scroll-margin-top: var(--qy-header-h);
}

.page-faq .faq-return__grid {
  display: grid;
  gap: clamp(30px, 5vw, 52px);
}

.page-faq .faq-return__kicker {
  color: var(--qy-orange);
  margin: 0 0 16px;
}

.page-faq .faq-return__title {
  margin: 0;
  font-size: clamp(26px, 3.6vw, 42px);
  font-weight: 300;
  line-height: 1.15;
  letter-spacing: -0.015em;
}

.page-faq .faq-return__text {
  margin: 20px 0 0;
  max-width: 40em;
  font-size: 15.5px;
  line-height: 1.85;
  color: rgba(255, 255, 255, 0.78);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 28px 0 0;
  padding: 0;
  border-top: 1px solid rgba(255, 255, 255, 0.18);
}

.page-faq .faq-steps__item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  padding: 16px 0;
  border-bottom: 1px solid rgba(255, 255, 255, 0.13);
  font-size: 14.5px;
  line-height: 1.8;
  color: rgba(255, 255, 255, 0.82);
}

.page-faq .faq-steps__num {
  flex: none;
  font-family: var(--qy-mono);
  font-size: 12px;
  color: var(--qy-orange);
  padding-top: 4px;
}

.page-faq .faq-return__link {
  color: var(--qy-orange-soft);
  text-decoration: none;
  border-bottom: 1px solid rgba(255, 217, 203, 0.55);
}

.page-faq .faq-return__link:hover {
  color: var(--qy-orange);
  border-bottom-color: var(--qy-orange);
}

.page-faq .faq-return__figure {
  margin: 0;
}

.page-faq .faq-return__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  border-radius: var(--qy-radius);
  border: 1px solid rgba(255, 255, 255, 0.2);
  background: rgba(255, 255, 255, 0.06);
  object-fit: cover;
}

.page-faq .faq-return__cap {
  margin: 12px 0 0;
  font-family: var(--qy-mono);
  font-size: 11.5px;
  letter-spacing: 0.08em;
  color: rgba(255, 255, 255, 0.55);
}

/* ---------- 工单 ---------- */
.page-faq .faq-ticket {
  background: var(--qy-mist);
  padding: clamp(54px, 8vw, 104px) 0;
  scroll-margin-top: calc(var(--qy-header-h) + 16px);
}

.page-faq .faq-ticket__grid {
  display: grid;
  gap: clamp(30px, 5vw, 56px);
  align-items: center;
}

.page-faq .faq-ticket__kicker {
  color: var(--qy-blue);
  margin: 0 0 16px;
}

.page-faq .faq-ticket__title {
  margin: 0;
  font-size: clamp(25px, 3.3vw, 38px);
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.01em;
  color: var(--qy-ink);
}

.page-faq .faq-ticket__text {
  margin: 18px 0 0;
  max-width: 40em;
  font-size: 15.5px;
  line-height: 1.85;
  color: var(--qy-gray);
}

.page-faq .faq-checklist {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-checklist__item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  padding: 16px 18px;
  background: var(--qy-white);
  border: 1px solid var(--qy-line);
  border-left: 3px solid var(--qy-blue);
  border-radius: 12px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--qy-ink);
}

.page-faq .faq-checklist__num {
  flex: none;
  font-family: var(--qy-mono);
  font-size: 12px;
  color: var(--qy-orange);
  padding-top: 3px;
}

.page-faq .faq-ticket__figure {
  margin: 0;
}

.page-faq .faq-ticket__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  border-radius: var(--qy-radius);
  border: 1px solid var(--qy-line);
  background: var(--qy-ice);
  object-fit: cover;
}

/* ---------- 收尾引导 ---------- */
.page-faq .faq-next {
  background: var(--qy-deep);
  padding: clamp(54px, 8vw, 100px) 0;
}

.page-faq .faq-next__panel {
  position: relative;
  padding: clamp(28px, 5vw, 56px);
  border-radius: 22px;
  border: 1px solid rgba(255, 255, 255, 0.16);
  background: linear-gradient(150deg, rgba(26, 92, 255, 0.28) 0%, rgba(6, 59, 60, 0.32) 100%);
  color: var(--qy-white);
  overflow: hidden;
}

.page-faq .faq-next__panel::before {
  content: "";
  position: absolute;
  right: -6%;
  top: -40%;
  width: 46%;
  height: 180%;
  background: linear-gradient(115deg, rgba(255, 107, 53, 0.22), rgba(255, 107, 53, 0));
  clip-path: polygon(38% 0, 100% 0, 100% 100%, 0 100%);
  pointer-events: none;
}

.page-faq .faq-next__kicker {
  position: relative;
  color: var(--qy-orange);
  margin: 0 0 16px;
}

.page-faq .faq-next__title {
  position: relative;
  margin: 0;
  font-size: clamp(25px, 3.4vw, 40px);
  font-weight: 300;
  line-height: 1.16;
  letter-spacing: -0.015em;
}

.page-faq .faq-next__text {
  position: relative;
  margin: 18px 0 0;
  max-width: 44em;
  font-size: 15px;
  line-height: 1.85;
  color: rgba(255, 255, 255, 0.76);
}

.page-faq .faq-next__list {
  position: relative;
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-next__item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  padding: 14px 16px;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.14);
  font-size: 14.5px;
  line-height: 1.75;
  color: rgba(255, 255, 255, 0.88);
}

.page-faq .faq-next__num {
  flex: none;
  font-family: var(--qy-mono);
  font-size: 12px;
  color: var(--qy-orange);
  padding-top: 3px;
}

.page-faq .faq-next__actions {
  position: relative;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 30px;
}

.page-faq .faq-next__actions .qy-btn--ghost {
  color: var(--qy-white);
  border-color: rgba(255, 255, 255, 0.42);
}

.page-faq .faq-next__actions .qy-btn--ghost:hover {
  border-color: var(--qy-orange);
  color: var(--qy-orange);
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-return__grid {
    grid-template-columns: 5fr 7fr;
    align-items: center;
  }

  .page-faq .faq-ticket__grid {
    grid-template-columns: 6fr 5fr;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: 7fr 5fr;
    align-items: start;
  }

  .page-faq .faq-hero__top {
    margin-top: 8px;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-layout {
    grid-template-columns: 250px minmax(0, 1fr);
    gap: clamp(40px, 5vw, 72px);
    align-items: start;
  }

  .page-faq .faq-toc {
    position: -webkit-sticky;
    position: sticky;
    top: calc(var(--qy-header-h) + 24px);
  }

  .page-faq .faq-toc__list {
    flex-direction: column;
    overflow: visible;
    gap: 4px;
  }

  .page-faq .faq-toc__link {
    border-color: transparent;
    border-left: 2px solid var(--qy-line);
    border-radius: 0 10px 10px 0;
    padding: 11px 14px;
    white-space: normal;
  }

  .page-faq .faq-toc__link[aria-current="true"] {
    border-left-color: var(--qy-orange);
    background: var(--qy-ice);
    color: var(--qy-ink);
  }

  .page-faq .faq-toc__link[aria-current="true"] .faq-toc__idx {
    color: var(--qy-orange);
  }

  .page-faq .faq-toc__note {
    display: block;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item,
  .page-faq .faq-item__q::after,
  .page-faq .faq-toc__link,
  .page-faq .faq-toplist__link,
  .page-faq .faq-search__input {
    transition: none;
  }

  .page-faq .faq-item:hover {
    transform: none;
  }
}
<<<END>>>